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Responsibilities for the customer service position:• Learning how to identify and troubleshoot technical software problems in a quick and professional manner• Understanding and keeping up-to-date with the company products• Enhancing the customer service quality of our company• Cold calling potential new customers to expand our customer base• Acquiring and keeping good relations with our customers• Creating a positive support experience About Us:We are a premier Point-Of-Sale software developing company rapidly expanding in the hospitality market. We understand the importance of developing close relations with our customers because this is what makes us different. Our dedication and willingness to help is translated to the products we sell and why so many customers trust our products and services. Digicom International, Inc is based in Farmingdale, NY but with customers throughout the United States. We are constantly adapting to the changes in the market and are looking for enthusiastic individuals to join our team!Please send all resumes and questions to:Jessica@digicomint.com.Our office is located at:155 Rome St, Farmingdale, NY 11735